/* hopdesk painel — identidade OmniDesk Ultra (design_system.html):
   brand verde esmeralda, Plus Jakarta Sans, JetBrains Mono para códigos,
   cards com sombra suave, bordas 16px. Zero build, zero deps. */

:root {
  --brand: #10B981;
  --brand-escuro: #059669;
  --brand-claro: #ECFDF5;
  --tinta: #0F172A;
  --tinta-2: #475569;
  --fundo: #F1F5F9;
  --cartao: #FFFFFF;
  --borda: #E2E8F0;
  --perigo: #EF4444;
  --aviso: #F59E0B;
  --mono: 'JetBrains Mono', monospace;
}
* { box-sizing: border-box; margin: 0; padding: 0; }
/* `[hidden]` só funciona se nada sobrescrever o display: o UA stylesheet
   aplica display:none, mas .app { display:grid } (autor) VENCE — e aí
   login + app aparecem juntos na mesma tela. !important restaura o
   contrato do atributo hidden. (bug real visto em produção 09/11) */
[hidden] { display: none !important; }
body {
  font-family: 'Plus Jakarta Sans', system-ui, sans-serif;
  background: var(--fundo); color: var(--tinta);
  min-height: 100vh;
}

/* ── Login ─────────────────────────────────────────────────────────── */
.login-wrap {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background: linear-gradient(135deg, #ECFDF5 0%, #F1F5F9 60%);
  padding: 20px;
}
.login-card {
  background: var(--cartao); border: 1px solid var(--borda); border-radius: 24px;
  padding: 40px 36px; width: 100%; max-width: 400px;
  box-shadow: 0 20px 50px -12px rgba(15,23,42,.12);
}
.login-logo {
  width: 52px; height: 52px; border-radius: 16px; background: var(--brand);
  color: #fff; font-weight: 800; font-size: 26px;
  display: flex; align-items: center; justify-content: center; margin-bottom: 14px;
}
.login-logo span { color: var(--brand-claro); }
.login-card h1 { font-size: 26px; font-weight: 800; letter-spacing: -.02em; }
.login-sub { color: var(--tinta-2); font-size: 13px; margin: 4px 0 26px; }
.login-card label { display: block; font-size: 12px; font-weight: 700; margin: 14px 0 6px; color: var(--tinta-2); }
.login-card input {
  width: 100%; padding: 12px 14px; border: 1px solid var(--borda); border-radius: 12px;
  font-size: 14px; font-family: inherit; background: var(--fundo); outline: none;
}
.login-card input:focus { border-color: var(--brand); background: #fff; }
.login-erro { color: var(--perigo); font-size: 12px; margin-top: 10px; min-height: 14px; }
.login-aviso { color: var(--aviso); font-size: 12px; margin-top: 6px; }

/* ── Layout do app ─────────────────────────────────────────────────── */
.app { display: grid; grid-template-columns: 230px 1fr; min-height: 100vh; }
.sidebar {
  background: var(--cartao); border-right: 1px solid var(--borda);
  padding: 20px 14px; display: flex; flex-direction: column; gap: 6px;
  position: sticky; top: 0; height: 100vh;
}
.sidebar-logo { font-weight: 800; font-size: 17px; padding: 6px 10px 18px; }
.sidebar-logo span { color: var(--brand); }
.nav-item {
  display: block; padding: 10px 14px; border-radius: 12px; text-decoration: none;
  color: var(--tinta-2); font-weight: 700; font-size: 13px; transition: .15s;
}
.nav-item:hover { background: var(--fundo); color: var(--tinta); }
.nav-item.ativo { background: var(--brand); color: #fff; }
.sidebar-rodape { margin-top: auto; padding: 14px 10px 0; border-top: 1px solid var(--borda); }
.eu-nome { font-weight: 800; font-size: 13px; }
.eu-papel { font-size: 11px; color: var(--tinta-2); text-transform: capitalize; margin: 2px 0 10px; }
.btn-sair {
  width: 100%; padding: 8px; border-radius: 10px; border: 1px solid var(--borda);
  background: #fff; color: var(--tinta-2); font-weight: 700; font-size: 12px; cursor: pointer;
}
.btn-sair:hover { background: var(--fundo); }

.principal { padding: 28px 34px; max-width: 1100px; width: 100%; }
.vista h2 { font-size: 20px; font-weight: 800; letter-spacing: -.01em; margin-bottom: 4px; }
.vista .sub { color: var(--tinta-2); font-size: 13px; margin-bottom: 22px; }

/* ── Componentes ───────────────────────────────────────────────────── */
.btn-primario {
  background: var(--brand); color: #fff; border: 0; border-radius: 12px;
  padding: 12px 18px; font-weight: 800; font-size: 13px; cursor: pointer; width: 100%;
  font-family: inherit; margin-top: 18px;
}
.btn-primario:hover { background: var(--brand-escuro); }
.btn-primario:disabled { opacity: .5; cursor: wait; }
.btn-leve {
  background: #fff; border: 1px solid var(--borda); color: var(--tinta);
  border-radius: 10px; padding: 8px 14px; font-weight: 700; font-size: 12px;
  cursor: pointer; font-family: inherit;
}
.btn-leve:hover { background: var(--fundo); }
.btn-obra {
  background: var(--brand-claro); color: var(--brand-escuro); border: 1px solid var(--brand);
  border-radius: 10px; padding: 8px 14px; font-weight: 800; font-size: 12px;
  cursor: pointer; font-family: inherit;
}
.btn-obra:disabled { opacity: .4; cursor: not-allowed; }

.filtros { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 18px; align-items: center; }
.filtros select, .filtros input {
  padding: 8px 12px; border: 1px solid var(--borda); border-radius: 10px;
  font-size: 13px; font-family: inherit; background: #fff; outline: none;
}
.filtros select:focus, .filtros input:focus { border-color: var(--brand); }

.lista { display: flex; flex-direction: column; gap: 10px; }
.card-chamado {
  background: var(--cartao); border: 1px solid var(--borda); border-radius: 16px;
  padding: 16px 18px; display: flex; gap: 14px; align-items: flex-start; cursor: pointer;
  transition: box-shadow .15s;
}
.card-chamado:hover { box-shadow: 0 8px 24px -8px rgba(15,23,42,.12); }
.codigo {
  font-family: var(--mono); font-size: 13px; font-weight: 700; color: var(--brand-escuro);
  background: var(--brand-claro); padding: 4px 10px; border-radius: 8px; white-space: nowrap;
}
.card-corpo { flex: 1; min-width: 0; }
.card-titulo { font-weight: 800; font-size: 14px; margin-bottom: 3px; }
.card-meta { font-size: 12px; color: var(--tinta-2); display: flex; gap: 10px; flex-wrap: wrap; }
.card-direita { text-align: right; white-space: nowrap; }

.pill {
  display: inline-block; font-size: 11px; font-weight: 800; padding: 3px 10px;
  border-radius: 999px; text-transform: uppercase; letter-spacing: .04em;
}
.pill-novo        { background: #DBEAFE; color: #1D4ED8; }
.pill-triagem     { background: #FEF3C7; color: #92400E; }
.pill-aberto      { background: #E0E7FF; color: #3730A3; }
.pill-em_andamento{ background: var(--brand-claro); color: var(--brand-escuro); }
.pill-pendente    { background: #FDE68A; color: #92400E; }
.pill-resolvido   { background: #D1FAE5; color: #065F46; }
.pill-fechado     { background: #E2E8F0; color: #475569; }
.pill-cancelado   { background: #FEE2E2; color: #991B1B; }
.pill-sla         { background: #FEE2E2; color: #B91C1C; }
.pill-web         { background: #F1F5F9; color: #475569; }
.pill-telegram    { background: #E0F2FE; color: #0369A1; }

.vazio { text-align: center; color: var(--tinta-2); padding: 60px 0; font-size: 14px; }

.detalhe-cab { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; margin-bottom: 6px; }
.detalhe-titulo { font-size: 18px; font-weight: 800; }
.grade { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px,1fr)); gap: 10px; margin: 16px 0; }
.campo { background: var(--cartao); border: 1px solid var(--borda); border-radius: 12px; padding: 12px 14px; }
.campo .k { font-size: 10px; font-weight: 800; color: var(--tinta-2); text-transform: uppercase; letter-spacing: .06em; }
.campo .v { font-size: 14px; font-weight: 700; margin-top: 3px; }

.linha-tempo { border-left: 2px solid var(--borda); margin: 14px 0 14px 8px; padding-left: 18px; display: flex; flex-direction: column; gap: 14px; }
.mensagem { position: relative; }
.mensagem::before {
  content: ''; position: absolute; left: -25px; top: 5px; width: 10px; height: 10px;
  border-radius: 50%; background: var(--brand); border: 2px solid #fff;
}
.mensagem.interna::before { background: var(--aviso); }
.msg-topo { font-size: 11px; color: var(--tinta-2); font-weight: 700; }
.msg-corpo {
  background: var(--cartao); border: 1px solid var(--borda); border-radius: 12px;
  padding: 10px 14px; font-size: 13px; margin-top: 4px; white-space: pre-wrap; line-height: 1.5;
}
.msg-corpo.interna { background: #FFFBEB; border-color: #FDE68A; }
.tag-interna { font-size: 10px; font-weight: 800; color: #92400E; background: #FEF3C7; border-radius: 6px; padding: 1px 6px; margin-left: 6px; }

.caixa-texto {
  width: 100%; min-height: 90px; padding: 12px 14px; border: 1px solid var(--borda);
  border-radius: 12px; font-family: inherit; font-size: 13px; resize: vertical; outline: none;
}
.caixa-texto:focus { border-color: var(--brand); }
.form-grid { display: grid; gap: 14px; max-width: 620px; }
.form-grid label { font-size: 12px; font-weight: 800; color: var(--tinta-2); display: block; margin-bottom: 5px; }
.form-grid input, .form-grid select, .form-grid textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--borda); border-radius: 10px;
  font-size: 13px; font-family: inherit; background: #fff; outline: none;
}
.form-grid input:focus, .form-grid select:focus, .form-grid textarea:focus { border-color: var(--brand); }
.linha-botoes { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 6px; }

table.tabela { width: 100%; border-collapse: collapse; font-size: 13px; }
.tabela th { text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .05em; color: var(--tinta-2); padding: 8px 10px; border-bottom: 1px solid var(--borda); }
.tabela td { padding: 10px; border-bottom: 1px solid var(--borda); }
.tabela tr:hover td { background: var(--fundo); }

.toast {
  position: fixed; bottom: 24px; right: 24px; background: var(--tinta); color: #fff;
  padding: 12px 18px; border-radius: 12px; font-size: 13px; font-weight: 700;
  box-shadow: 0 10px 30px -8px rgba(15,23,42,.4); z-index: 50; max-width: 420px;
}
.toast.erro { background: var(--perigo); }

.seg { display: inline-flex; background: var(--fundo); border-radius: 10px; padding: 3px; gap: 3px; }
.seg button {
  border: 0; background: transparent; padding: 6px 12px; border-radius: 8px;
  font-size: 12px; font-weight: 800; color: var(--tinta-2); cursor: pointer; font-family: inherit;
}
.seg button.on { background: #fff; color: var(--tinta); box-shadow: 0 1px 3px rgba(15,23,42,.12); }

h3.secao { font-size: 15px; font-weight: 800; margin: 26px 0 12px; }
@media (max-width: 760px) {
  .app { grid-template-columns: 1fr; }
  .sidebar { position: static; height: auto; flex-direction: row; flex-wrap: wrap; align-items: center; }
  .sidebar-rodape { border: 0; margin: 0; padding: 0; width: 100%; }
  .principal { padding: 18px; }
}